Acknowledging an incident
Learn how to acknowledge an incident in Better Uptime.
After you acknowledge the incident no other team members will get alerted.

You can manually acknowledge the incident by clicking Acknowledge in the upper-right corner on the incident detail page.

When Better Uptime calls you, you are prompted to press 1 to acknowledge the incident.
If you don't want to acknowledge the incident β€” you may be without your computer and can't start resolving the problem right away β€” just hang up and other team members will get alerted.

To acknowledge the incident click the Acknowledge incident button in the e-mail you receive when a new incident is started.
Copy link
On this page
Acknowledging in Incidents dashboard
Acknowledging via phone call
Acknowledging via email