Creating incidents manually

Manual incidents are usually reported by your non-technical colleagues. They are great for reporting time-sensitive issues such as: "The site is up, but payments are not working".
Creating incidents manually in the incidents dashboard
To create a new incident manually:
Go to Incidents
Click Report a new incident in the upper-right corner
Describe the incident details, optionally upload attachments and screenshots 
Select who should get notified
Click Create a new incident
Creating incident manually via secret sharable URL
To allow non-Better Uptime users to manually report an incident you can share your secret URL. This allows anyone with that URL to manually create an incident without the need to sign up or sign in.
To share your secret URL:
Go to Incidents
Click Report a new incident
Copy the URL in the input at the top of the page
Share this URL in your company's Slack or wiki
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Incident grouping

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Postmortems

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Creating incidents manually in the incidents dashboard

Creating incident manually via secret sharable URL