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Webhooks

Make a request to your application when a new incident happens or an on-call contact changes.

Post webhooks from Better Uptime

  1. 1.
    Go to Integrations → Exporting data → Configure webhooks
  2. 2.
    Click Configure
  3. 3.
    Choose a type of webhook (Incident / Monitor / On-call change)
  4. 4.
    Enter your Webhook URL in the URL field
  5. 5.
    You're done!
Webhooks screen

Incident webhooks

You'll get a POST request when a new incident is created, gets acknowledged, or resolved.
You can fetch monitor details which is refered in "relationships.monitor" field using the Monitor API.
Example request body
{
"event":"acknowledged", // started, acknowledged or resolved
"data":{
"id":"1",
"type":"incident",
"attributes":{
"name":"Tesla.com homepage",
"url":"https://tesla.com",
"http_method":"get",
"cause":"Error 500",
"started_at":"2020-10-21T10:51:28.151Z",
"acknowledged_at":"2020-02-25T17:38:45.768Z",
"resolved_at":null,
"response_content":null,
"response_url":null,
"screenshot_url":null
},
"relationships":{
"monitor":{
"data":{
"id":"4",
"type":"monitor"
}
}
}
}
}

Monitor webhooks

You'll get a POST request when a new monitor is created, updated, paused, unpaused, or deleted.
Example request body
{
"event":"created", // created, updated, paused, unpaused or deleted
"data":{
"id":"1",
"type":"monitor",
"attributes":{
"url":"https://example.com",
"pronounceable_name":"Example.com homepage",
"monitor_type":"keyword",
"required_keyword":"example",
"verify_ssl":true,
"check_frequency":30,
"call":true,
"sms":true,
"email":true,
"team_wait":null,
"http_method":"get",
"request_timeout":15,
"recovery_period":0,
"request_body":"",
"paused_at":null,
"last_checked_at":"2020-09-04T14:08:21.000Z",
"created_at":"2020-02-18T14:38:34.117Z",
"updated_at":"2020-10-27T14:23:38.658Z",
"archived_at":null
}
}
}

On-call change webhooks

You'll get a POST request when an on-call contact changes.
Example request body
{
"data": {
"message": "Martin Galovic ([email protected]) is now on-call.",
"emails": ["[email protected]"]
}
}

⛳️ Testing webhooks

We recommend using RequestBin or Hookdeck for testing out webhooks.
RequestBin
Hookdeck

1. Copy the generated URL from RequestBin

2. Paste the URL in the Webhook URL input

3. Click Send a test webhook

4. Inspect the request body and figure out what works best for you

​

1. Copy the generated URL from Hookdeck

Use Hookdeck’s Mock server [https://mock.hookdeck.com] as your Destination.

2. Paste the URL in the Webhook URL input

3. Click Send a test webhook

4. Inspect the request body and figure out what works best for you

​

Receiving Webhooks Locally

You can also use Hookdeck CLI for testing webhooks locally. Keep the same Webhook URL from Testing Webhooks and make sure to download the CLI and have your server running.

1. Run Hookdeck Listen [Port] and select Source

2. Click Send a test webhook

3. Inspect the request body and figure out what works best for you

📈 Monitoring Webhooks

We recommend Hookdeck to confidently manage webhooks in production. Use the Webhook URL and Connection from Testing Webhooks.

1. Set Automatic Retries and Alert Logic

2. Add Rate Limit and Update Destination URL to production Endpoint

3. Monitor Webhooks. Inspect and Replay failed webhooks

Got any questions?

Please, send us an email to [email protected].
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Last modified 8mo ago