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Getting started

This guide shows how to set up basic monitoring with Better Uptime in 2 minutes.
How does monitoring work?
In short: HTTP status code monitor checks your URLs every X seconds for an HTTP success status code (2XX). If the URL doesn't return this code, the monitor creates an Incident and alerts the current on-call person. If this person doesn't respond to the incident, an entire team is alerted.
Looking for advanced features?
Go to monitor types and explore monitoring options including ping, port, DNS, and more.

Creating your first monitor

To start monitoring we will create an HTTP status code-based monitor and set up basic alerting in case there is an incident.

Step 1: Choose URL to monitor

  • Go to MonitorsCreate monitor
  • Enter your URL or IP address in the URL to monitor text field

Step 2: Choose alerting options

What information do incident alerts include? All alerting methods include information about the monitor that failed and the cause.
More incident details, including incident screenshots and error logs, can be found by going to your incident dashboard.
Now that we have defined what the monitor will check, we need to define what happens when the check fails. Specifically, we need to set up who will get alerted and how.
Alerting options we can choose from are:

Phone call

This is ideal for any vital business pages that need to be available 24/7. Phone calls are fully automated.
We recommend saving Better Uptime phone numbers so you know who is calling you right away.

SMS

This is ideal for less critical alerts, such as low-traffic blog pages or in combination with other alerting methods.
We recommend saving Better Uptime phone numbers so you know who is texting you right away.

E-mail

Same as SMS alerting - ideal for less vital monitoring or in combination with other alerting methods.
We recommend whitelisting the @bettteruptime.com domain in your email client so that incident alerts are marked as important.
This will also prevent any important alerts from going into other than main inbox folders.

Mobile app push notification

This is ideal as a secondary alerting method or in combination with other alerting methods.
Push notifications are available for both iOS and Android. To set it up go to Integrations -> Exporting data and you will find the installation guide under Mobile apps.

Slack, Microsoft Teams and other alerting integrations

These are great for any type of alerting and can smoothly integrate into your internal setup.
See how to connect Slack and how to connect Microsoft Teams with Better Uptime in the integrations docs.
Once connected go to escalation policies to explore how to set up Slack, Microsoft Teams, and other integrations alerting.
Alerting integrations also include customer service tools like Front and Zendesk and incident management tools like Pagerduty and Splunk on-call. Explore all alerting integrations by going into Integrations -> Exporting data.

Step 3: Choose escalation options

In case you have multiple users or teams using Better Uptime explore the on-call scheduling and alerting section to learn more about how does on-call work and how to set up escalation policies to fit your team.
For single-user teams simply leave the default option.

Step 4: Creating a monitor

  • Now that we have finished the basic setup, click Create monitor
  • The monitor is now up and running, continuously checking the URL

Next steps

Now that we have an HTTP status code-based monitor with basic alerting set up let's look into what to do now: