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On-call scheduling and alering
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Status pages
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Team and account management
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API
Creating on-call rotation schedules
On-call schedules help you alert the right person when a new incident happens. Schedules are managed using a calendar app. You can use any popular calendar service, such as Google Calendar.
Creating an on-call rotation schedule using a calendar
Better Uptime connects to the calendar services you already use, such as Google Calendar and Outlook Calendar, for managing your on-call rotation schedules.
Connecting a calendar (2 min)
Better Uptime supports any service that gives you a public
.ics file URL. This includes services like Google Calendar, Microsoft Outlook, iCloud, Yahoo Calendar, Zoho calendar, and many more.To connect a calendar:
- Click Who is on-call? in the left menu
- Click Configure the on-call calendar
- Choose your calendar provider (Google Calendar, Outlook or other)
- Follow steps on the page and enter your calendar
.icsURL
Connecting a Google Calendar
You'll need to copy the calendar's Secret address in iCal format to set up your on-call calendar.
If you don't see it in your Google Calendar settings under the Integrate calendar section, enable calendar sharing for your organization:
- Search for External sharing options for primary calendars
- Open the settings and set it to Share all information, and outsiders can change calendars
Connecting a Microsoft Outlook calendar
You'll need to copy the calendar's ICS link to set up your on-call calendar.
You might need your Microsoft 365 administrator to change the default sharing policy for your organization:
- Search for the Share your calendar settings and set it to All calendar appointment information, including time, subject, location and title
Scheduling an on-call duty
To schedule an on-call duty, create a calendar event with a colleague's e-mail in the event name.
Sample on-call schedule